For all dental services that begin and end within one session (extraction, filling, etc.) the patient must pay the full amount at the end of this session.

In the case of dental services or packages in which two or more appointments are needed to complete the entire treatment (for example packages “All on 4”, “All on 6”, etc.), the patient must pay 60% of the amount total in the first meeting and the remaining part in the second meeting.

In the case of fixed ceramic prostheses (facets, crowns, etc.), the patient must pay 30% of the total amount at the time the measure is taken and the remaining part at the end before the teeth are attached.

In the case of invisible orthodontic appliances or masks, the patient must pay 50% of the total amount at the time of accepting the proposed treatment and the remaining part at the moment of receiving the masks/apparatus.

We offer different payment methods depending on your requirements. You can pay in cash or by credit card. The necessary amount can also be withdrawn at ATMs in Tirana. If you choose to pay by credit card through our POS, you must pay an additional transfer fee of 3% of the amount paid

At the end of the treatment, a guarantee module is issued which is signed by both parties, the patient and the clinic. In order to benefit from the guarantee, it is necessary for the patient to strictly comply with all conditions and advice.

2 years for composite fillings
3 years for ceramic fillings (inlay, onlay)
5 years for dental crowns and veneers (zirconium, emax)
5 years for prostheses on implants (removable or fixed)
10 Years for dental implants (free assistance for any clinical problem)
Lifetime support to solve possible problems even after the warranty period

Once the form has been signed, the guarantee is valid only in cases where the patient has performed the surgical intervention together with the prosthetic phase in our clinic.

All the implants we use are certified and equipped with the implant passport with a unique serial number. Megagen, Straumann, Schutz, Dentsply and all implant distributors with whom we cooperate offer a lifetime warranty for the implant screw and prosthetic parts.

City Dental Clinic undertakes to restore, at its own expense, a non-osseointegrated dental implant, to patients who have regularly followed the oral-maxillo-facial surgeon’s advice and informed him of any problems they may have encountered during the period of osteointegration. We offer a 10-year guarantee for all clinical problems that a dental implant may present: peri-implantitis, fractures of screws or prosthetic components, etc…

The warranty is not valid if the patient damages the implants for reasons other than chewing, for example: traffic accidents, incidents at work, trauma in sports games, or various vices such as “nail biting”, holding hard materials between the teeth like a pen, metal, etc…

The guarantee is not valid if the patient suffers from bruxism (involuntary clenching of the teeth during the day/night) and does not accept treatment or does not wear the protective splint advised by the doctor at night.

The guarantee is not valid in epileptic patients or in patients suffering from psychological disturbances, anxiety or panic attacks. it is common in these patients to damage the implants from the exaggerated force applied to the teeth during their seizures

The guarantee is not valid in cases where dental implants are damaged by pathologies that are not caused by them, and by lesions that were not present at the time of placement (jaw cysts, tumors, etc.).

The patient cannot benefit from the guarantee if he has not taken care of daily oral hygiene, if he has not followed the advice given by the doctor for the use or maintenance of prostheses on implants and if he has not undergone periodic professional inspection and cleaning every 6 months in a licensed dental clinic. The patient every two years I have to make a digital panoramic graph and I have to send it to the electronic address of the clinic.

We offer a 5-year warranty for crowns, dental veneers and fixed/removable crowns on implants. If the crown/veneer/bridge moves, the clinic reattachs it. If the crown/facet/bridge breaks during feeding, the clinic replaces it with a new work.

The guarantee is not valid if the patient damages the prosthetic work for reasons other than chewing, for example: road accidents, incidents at work, trauma in sports games or various vices such as “nail biting”, holding hard materials between the teeth like a pen, metal, etc…

The guarantee is not valid if the patient suffers from bruxism (involuntary clenching of the teeth during the day/night) and does not accept treatment or does not wear the protective splint advised by the doctor at night.

The guarantee is not valid in epileptic patients or in patients suffering from psychological disturbances, anxiety and panic attacks. It is common in these patients to damage the prosthetic work from the exaggerated force applied to the teeth during their crises.

The guarantee is not valid in cases where the teeth bearing the prosthetic elements are damaged by pathologies that are not caused by them, and by lesions that were not present at the time of placement (jaw cysts, tumors, etc.)

Our clinic offers a 2-year guarantee for composite fillings and a 3-year guarantee for ceramic fillings (inlay, onlay).

The warranty is not valid if the patient damages the fillings for reasons other than chewing, for example: road accidents, incidents at work, trauma in sports games or various habits such as “nail biting”, holding hard materials between the teeth such as a pen , metal, etc…

The guarantee is not valid if the patient suffers from bruxism (involuntary clenching of the teeth during the day/night) and does not accept treatment or does not wear the protective splint advised by the doctor at night.

The guarantee is not valid in epileptic patients or in patients suffering from psychological disturbances, anxiety or panic attacks. It is common in these patients to damage the fillings from the exaggerated force applied to the teeth during their seizures.

• Does not respect the doctor’s advice and does not maintain daily oral hygiene properly
• Does not use removable dentures correctly
• Does not perform professional checkup and cleaning every 6 months in a certified dental clinic
• Suffers from general diseases that may be present at the time of dental treatment or may be installed at a later stage (uncontrolled diabetes, osteoporosis, radiotherapy, chemotherapy, leukemia, etc.) which affect dental treatment.
• Suffers from local diseases that were not present at the time of dental treatment (jaw cysts, tumors of the oral cavity, granulomas or inflammatory processes of neighboring teeth, etc.)
• Loses a lot of weight in a short period (applies to patients using removable prostheses)
• Damages dental implants or prosthetic components due to various traumas such as fights, sports traumas, accidents or various incidents
• Suffers from bruxism (involuntary clenching of the teeth during the day/night) and does not take medication or does not wear the protective splint advised by the doctor at night
• There are various habits, such as biting nails or holding different materials between the teeth such as a pen, metal, etc.
• Suffers from epilepsy or psychological problems such as anxiety or panic attacks. Many times during seizures, patients clench their teeth with an exaggerated force which can damage dental treatments.